If you’re not seeing any ad campaigns in your dashboard, don’t worry—there’s usually a simple explanation. Here are the most common reasons:

1. No Artist Is Selected

Make sure you have an artist selected from the dropdown in your dashboard. If no artist is selected, the ad campaigns won’t load.

2. You’re Viewing the Wrong Artist

If you’re managing multiple artists, double-check that the correct one is selected. Campaigns are artist-specific, so selecting the wrong artist will show you a different set of campaigns—or none at all.

3. It’s a Playlist Campaign

Playlist ads, are not tied to a specific artist by default. These are stored separately and won’t show up when viewing an individual artist.

To view these:

• Go to your Ad Campaigns page

• Use the ‘View All’ filter

• You’ll see all campaigns, including any that were not assigned to a specific artist

Still not seeing what you’re looking for? Feel free to reach out to support via the chat icon inside the app and we’ll help you troubleshoot.