The Messages feature allows you to send one-off broadcasts directly to your fans. Currently, Messages support emails, and soon you’ll also be able to send SMS.
Messages are powered by your Fan CRM — any fan saved inside your CRM can be reached with a Message.
How Messages work
Go to Messages in your Smart Noise dashboard.
Click Create new message.
Write your message and subject line.
(Optional) Add a button for your call-to-action (e.g., “Get Tickets,” “Stream Now,” “Shop Merch”).
Send your message to fans in your CRM.
When to use Messages
Messages are a great way to:
Announce new tours or shows
Promote new releases
Sell tickets or merch
Share updates with your fanbase
Tracking results
After sending a Message, you’ll be able to see key metrics such as:
Open rate
Click-through rate
This helps you measure fan engagement and improve your future broadcasts.
Credits and plans
Free plan users → Messages are not available.
Paid plan users → Each plan includes a set number of monthly credits.
👉 1 credit = 1 email sent.
If you need to send more than your plan includes, you can purchase additional credits at a low price directly in your account.